FAQ
Default solution folder, feel free to edit or delete it.
Q: Why my Supplier prices are higher than my Marketplace prices? A: Be sure your items are not "paused" meaning Sku Grid is neither checking t...
Tue, 5 May, 2020 at 9:45 AM
Q: Are Sku Fetch templates mobile responsive or not? A: The templates are mobile-friendly, but sometimes in modifying the templates, users can sort of b...
Tue, 5 May, 2020 at 9:26 AM
Q: When I put in a URL how many pages will it search or just the page it is on? A: Catalog fetch goes through the items within your search results, rega...
Tue, 5 May, 2020 at 9:12 AM
Q: Why am I getting this error message when listing? "Error - Your listing cannot contain javascript" A: Sometimes chrome extensions inject co...
Tue, 5 May, 2020 at 8:22 AM
Q: Why are items re-appearing in my grid after I have deleted them? A: It's likely that you're using the File Exchange Sync Chrome Extension...
Mon, 4 May, 2020 at 2:41 PM
Q: How to use the Skugrid API to get real-time inventory and sales data from Sku Grid? A: Sku Grid's API can only be used to send data to Sku Grid a...
Mon, 4 May, 2020 at 8:57 AM
Q: What is the status of the stock circle on Sku Grid items page? A: They are explained below: Solid Green = In Stock Open Green Circle = Long Dispat...
Mon, 4 May, 2020 at 8:50 AM
Q: How I can do repricing on UK & US eBay marketplaces at the same time with File Exchange Sync Chrome Extension? A: You can use 1 sku grid accou...
Mon, 4 May, 2020 at 8:43 AM
Q: I am getting emails from eBay every 5 minutes saying that the requested sold items download report is now ready. How do I turn this off or at least make...
Mon, 4 May, 2020 at 8:27 AM
Q: When listing, I am getting "ASIN not found" error message. A: ASIN not found error would mean that when attempting to post the item to Am...
Mon, 4 May, 2020 at 8:23 AM