FAQ

Default solution folder, feel free to edit or delete it.

Sku Grid is recognizing the updates but eCom Syndicator is not repricing
Q: My Sku Grid is recognizing the updates but eCom Syndicator is not repricing, why? A: Please follow instructions in the Ecom Syndicator complete setup...
Thu, 30 Jul, 2020 at 9:20 AM
My eBay File Exchange CSV has not all my items, why?
Q: Why I'm not receiving all items when downloading eBay File Exchange CSV? A: When downloading a file exchange CSV, it's only going to give yo...
Wed, 29 Jul, 2020 at 11:21 AM
eCom Syndicator: Your security token has expired
Q: Why I am receiving this error on my ecom syndicator: Your security token has expired? A: Your eBay keys (security token) is no longer valid between e...
Tue, 28 Jul, 2020 at 6:01 PM
ecom syndicator: Needs subscription error
Q: Why my ecom syndicator is showing a needs subscription error? A: Please log into your eCom Syndicator account.  Notice that there's a "Need...
Tue, 28 Jul, 2020 at 11:44 AM
Sku Fetch: UPC or EAN invalid value
Q: Why am I receiving these errors on sku fetch? What do they mean? Error: UPC has an invalid value of "123456789011". Enter a valid value and t...
Tue, 28 Jul, 2020 at 10:37 AM
What type of information do SKU Grid pass into Ecomdash?
Q: What type of information do SKU Grid pass into Ecomdash when listing items? A: It should just be your eBay item id, price, stock, and ecomdash id (th...
Mon, 27 Jul, 2020 at 10:54 AM
Wise Lister, Error: A shipping service is not specified.
Q: Why am I receiving this error in wise lister? Error: A shipping service is not specified. [At least one valid shipping service must be specified.] A:...
Mon, 27 Jul, 2020 at 10:23 AM
Sku fetch Warning: Seller Profiles will soon be mandatory while creating a new listing for business policies opted in sellers
Q: Why am I receiving this on my sku fetch? Warning: Seller Profiles will soon be mandatory while creating a new listing for business policies opted in sell...
Mon, 27 Jul, 2020 at 10:00 AM
Multiple eBay, sku fetch, and ecom dash accounts.
Q: We own 4 eBay stores in Ecomdash which we have also 4 workspaces in SKU Fetch. Will we need to set up additional Wise Lister accounts or what are the opt...
Fri, 24 Jul, 2020 at 4:19 PM
How Sku Fetch + Wise Lister would send the information to Sku Grid and Ecom Dash?
Q: How Sku Fetch + Wise Lister would send the information to Sku Grid? A: So everything would work like this: You'd retrieve URLs with Sku Fetch ...
Fri, 24 Jul, 2020 at 4:13 PM