FAQ

Default solution folder, feel free to edit or delete it.

Connecting multiple eBay accounts to 1 Sku Grid account, is that possible?
Q: Can I connect multiple eBay accounts to 1 Sku Grid account? A: No, the user will need another Sku Grid account, listing tools and repricing method pe...
Wed, 8 Apr, 2020 at 9:53 AM
Sku Grid: eBay Holiday Settings (Vacation Mode)
Q: Will SKU-Grid work when an eBay's Store is set to Holiday? / Will SKU-Grid be able to make any changes of any kind to listings? A: Yes. Having yo...
Wed, 8 Apr, 2020 at 9:42 AM
Changing my store logo dimensions on Sku Fetch Template Settings
Q: May I change my store logo dimensions on Sku Fetch Template Settings? A: Yes, go to Sku Fetch template tab Be sure to select a template with...
Tue, 7 Apr, 2020 at 3:43 PM
Wise Lister - Can I create private listings for eBay?
Q: Can I create private listings on Wise Lister for the eBay marketplace? A:  No. It is not possible to create private listings with our software, unfor...
Tue, 7 Apr, 2020 at 2:28 PM
Is Wise Lister able to create new ASINs on Amazon?
Q: Is Wise Lister able to create new ASINs (brand new listings) on Amazon?  A: Wise Lister can only list to existing ASINs on the Amazon Marketplace. If...
Tue, 7 Apr, 2020 at 2:14 PM
Error: Please login again now. Your security token has expired. [For security reasons, please log in again]
Q: Why am I getting this error when trying to list using Sku Fetch and Wise Lister? A:  The error message would mean that your eBay keys in Wise Lister hav...
Tue, 7 Apr, 2020 at 9:43 AM
Original Listing in Amazon
Q: Can Sku Grid create a new original listing in Amazon? A: Sku Grid does not create brand new listings from scratch, it only creates piggyback listings.
Tue, 7 Apr, 2020 at 9:08 AM
What does 'Force All Items to Update' do?
Q: What does 'Force All Items to Update' do? A: It puts all items in the queue to have their calculated price and/or stock pushed out to your ma...
Tue, 7 Apr, 2020 at 8:38 AM
How to upgrade my Sku Grid subscription?
Q: How to upgrade my Sku Grid subscription? A: You'd need to cancel the recurring payments on your current subscription and then purchase your prefe...
Tue, 7 Apr, 2020 at 8:35 AM
Why am I getting a pop up in Sku Fetch asking for me to enter correct user data?
Q: Why am I getting a pop up in Sku Fetch asking for me to enter correct user data? A: This message appears when a user logs into Sku Fetch under h...
Tue, 7 Apr, 2020 at 8:28 AM