FAQ
Default solution folder, feel free to edit or delete it.
Q: Recently my template got messed up. It is going off the right side. Why? A: Perhaps the supplier is using large images, or perhaps you're using a ...
Mon, 15 Jun, 2020 at 9:59 AM
Q: I uploaded using Batch Fetch and eBay File Exchange have not exported to SKU GRID, what do I need to do to fix this? A: Many times, especially when b...
Mon, 15 Jun, 2020 at 9:24 AM
Q: How to delete items using eBay item number/ASIN? A: Go into Sku Grid under Batch Options --> Removing items --> Remove items By Marketplace ID ...
Mon, 15 Jun, 2020 at 8:35 AM
Q: Can I use mobile URLs to list on Sku Fetch? A: Unfortunately, Sku Fetch cannot list mobile urls (with the m in front) and Sku Grid cannot track them....
Sun, 14 Jun, 2020 at 8:36 AM
Q: I'm using eCom Syndicator and when I delete items from Sku Grid, they keep coming back. A: Please go to Settings --> Add Ons --> eCom Syndi...
Sat, 13 Jun, 2020 at 8:41 AM
Q: How can I delete items from Sku Grid in bulk? A: You can delete items by Marketplace ID (Item Number/ASIN) by going to Batch Options --> Removing ...
Sat, 13 Jun, 2020 at 8:33 AM
Q: I cannot list the same item on both of my marketplaces. SKU fetch gives me a duplicate error. Why? A: Note, In this example, we are assuming the user...
Fri, 12 Jun, 2020 at 10:31 AM
Q: Why my item shows "cancelled" but it is listed on my eBay? A: Changing of the status and the item numbers being added onto the item list is...
Fri, 12 Jun, 2020 at 9:59 AM
Q: How I could disconnect my eBay account I have connected already to SkuGrid and link another one? A: To switch your eBay account, simply delete all of...
Fri, 4 Sep, 2020 at 10:10 AM
Q: Is it possible to have multiple SKU Fetch workstations? A: 1. Enable VA Access in Sku Fetch under My Account and Turn on VA Access. 2. Enter a Pass...
Fri, 12 Jun, 2020 at 8:12 AM