Q: My eCom Syndicator doesn't have info in the source row, why?
A: The most possible scenario for your items not revising is an incorrect setup process. Be sure you have selected ecom syndicator on your sku grid marketplace settings.
If the set up is not correct Sku Grid is not able to send data to eCom Syndicator and your items, therefore, are not revising.
To fix it, please do the following.
1. Log into eCom Syndicator and click on Settings.
2. Follow the tutorials for Steps 2 & 3 (which are to create your CSV and eBay Marketplace Channels in ecom syndicator) --->>> https://go.skugrid.com/multi-channel-management/
3. Log into Sku Grid and go to Settings --> Add Ons --> eCom Syndicator and just click the Save Settings button. You should get a yellow alert that states free tier activated at eCom Syndicator.
4. Back on the tutorial page --->> https://go.skugrid.com/multi-channel-management/ Complete step 4 to configure your eBay marketplace settings to work with eCom Syndicator.
After you have corrected your setup, we'd recommend going to Batch Options --> Force All Items to Update on your grid to push all items through with their changes since nothing was being revised before.