Q: The item is in stock at the supplier but it displays out of stock on the grid? How to fix this from happening?
A: Please be sure that the zip code that you set as the store location is 85018 (Phoenix, AZ - Thomas Rd location) for Home Depot in order to see what sku grid sees.
Please note: If the item is available for Express Delivery Only which is considered OOS in Sku Grid. Regular delivery (shipping) is not available. For example:
If you are looking at a different store location and want sku grid to see that location because perhaps it displays regular shipping, then you can click edit and under the supplier URL, there's an "option" dropdown. Change it from Default to Price Based on Custom Zip Code and enter your desired zip code in the box to the right of it.
Then click Update item. do a recheck asap and force reprice on the item. Sku Grid will then see the availability for the store location closest to that zip code.
Note: If the location you're looking at also displays express delivery only the item will continue to be scraped as OOS as sku grid does not scrape the express delivery items.