Q: 

How to connect a different eBay account to an existing Sku Grid account when using File Exchange via authentication token?


A: 


1. Log into Sku Grid and go to your marketplace settings (Settings -->> Marketplaces --> eBay --> County) and delete the file exchange authentication token and eBay username that is shown there.  Then Save Settings.

2. Go back it and click the link to Get Exchange Token and when redirected, be sure to log into the new eBay account and obtain a token for it.  Then paste that token into your settings and enter your new eBay username.  

3.  Save Settings.

4. Delete all of the items in your Sku Grid account (Advanced --> Delete All Items from Sku Grid)

5. Log into your Sku Fetch account and go to List & Export Settings.  Delete the file exchange authentication token that is shown there in your single fetch, batch fetch and big product fetch settings and Save.

6. Go back to it and then click the link that says Get Auth Token from Sku Grid in the Single Fetch settings.  It will pull in the new authentication token for the new account. 

7. Then for Batch Fetch and Big Product Fetch settings, select the drop-down that says Manual Entry and change it to Copy Settings from Single Fetch for both.  

8. Save Settings.

9. Go to My Account in Sku Fetch and there's a button at the bottom that says "Clean Account".  Click that button to delete all items from your Sku fetch item list. You should be able to list, track and reprice on the new eBay account at this point.