I want to cancel my subscription and disconnect Sku Grid from my eBay or Amazon account.
Modified on: Fri, 9 Nov, 2018 at 10:01 AM
Please see the information below on how to properly cancel your sku grid subscription and/or account. In an effort to improve our product and service, we'd also kindly ask that you complete this customer survey to let us know how we are doing. https://goo.gl/forms/1vedc5RtMi3sgsEz1 Thank you.
To Cancel Your Recurring Subscriptions (SEE VIDEO - https://www.youtube.com/watch?v=u4zhcu6aP1g):
Log in to your PayPal account.
Click Profile at the top of the page.
Click My Money, then click Update beside My Preapproved payments to find your payment.
Select the payment, and then click Cancel.
If you have a Business Paypal Account, then you can log into paypal, click on Tools --> Recurring Payments --> My Preapproved Payments --> Locate the Sku Grid Subscription and click it to view. Then click the Cancel link to cancel that payment profile. You will no longer be billed.
Note: if you did not create your subscription in your paypal account and paid directly inside of sku grid using a credit card, click on the subscriptions tab and click on the Unsubscribe link for the plan in the grid (each one that you see there). Then follow the process to cancel it.
If you will no longer be using Sku Grid, you can then choose to either go to Settings --> General and set Vacation Mode to Yes. That way skugrid will not check or reprice your items or you can delete them all out of skugrid. If you do not do one of these options your items will continue to be repriced until credits are gone. If you want to remove your keys, then you can go to Settings --> Marketplaces --> Click on Your Selling Marketplace --> Click on Your Selling Country and click the Disconnect button to delete your keys. Then Save Settings. Thank you.
Setting Sku Grid on Vacation Mode to Stop Credit Usage - https://www.youtube.com/watch?v=TKeaYy94Fnw
How to Delete All Items Out of Your Sku Grid Account - https://www.youtube.com/watch?v=9H8GjnNeMqs (Note: the button says Delete All Items from Sku Grid now instead of Purge)
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